Update issue templates

.github/ISSUE_TEMPLATE/feature_request.md

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+---
+name: Feature request
+about: Suggest an idea for this project
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**Describe the feature or solution you'd like to see included:**
+- Give a clear description of what you would like to see changed or added.
+
+**Is this feature request related to a problem or specific use case?:**
+- Please describe what use case or problem this new feature will help solve. 
+
+**Additional context:**
+- Please provide any additional context or background here.

.github/ISSUE_TEMPLATE/issue-report.md

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+---
+name: Issue report
+about: Create an issue report to help improve the installer
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**Describe the issue:**
+- Please provide a clear and concise description of what the issue is. "It doesn't work" is not enough detail!
+
+**Steps to reproduce the issue:**
+- Please provide the steps to reproduce the error or behaviour (include what you believe should happen):
+
+**Describe the software environment:**
+- OS & version
+  - Include platform i.e. physical, virtual, cloud image etc
+- List other applications present
+- List other services or tasks the system also currently provides
+- Details any other relevant background context about your OS, its location, method of management or access, firewall settings etc.
+
+**Logs / screenshots / error outputs etc**
+- Where possible, provide as much background detail as possible to help explain your problem through the outputs you have available.
+
+**Troubleshooting steps already taken?:**
+- What steps have already taken to diagnose, debug or resolve the issue?
+- Details of any testing already performed?